Delivery time

The delivery time varies according to the city, state and type of freight selected by the customer.
- Sedex Mundi takes 5 working days. ( please contact our team at  to include payment)
- Economic Merchandise takes 20 working days (default site)

Deliveries will be made by the Post Office. This period begins to count after the posting that depends on the authorization of the purchase by the financial institution and the confirmation of registration data and such release can take up to 48 hours + the separation period for sending that can take up to 4 working days

Possible reasons for delay of delivery:

- Failure to deliver due to the absence of the customer at the delivery address registered on the site;
- Address incorrectly or incompletely registered;
- Adress change;
- Unusual events for reasons we can not control, such as natural accidents, general strikes and / or any other force majeure;
- Your address can be classified by the Post Office as an area with a different delivery period. This means that the delivery time is redefined by the Post Office disregarding the term definitions informed on our site.

​Unfortunately the mail suffers from several strikes and theft problems, and if there is a delay in delivery a new product will be posted after being certified by the post office that the product was actually lost.

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